Service alert

Not receiving emails from Zahara?

We are aware that some users are not receiving expected emails from Zahara. Our delivery logs show that affected emails are being successfully accepted by recipients' mail servers, but may then be filtered or quarantined. We are investigating whether any changes can be made on our side to prevent this. If you are affected, please check your Junk/Spam folders and ask your IT team to run a message trace on the affected email address. If they require details of a specific email to complete the trace, please contact Zahara Support.

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