Status Board / Outage Alerts

Status Board / Outage Alerts

Can I request a status board showing when Zahara is having 'problems',

Ideally this would cover issues with:

Inbound Invoice Processing via email
Workflow processing
Outbound email delays

As it is a hosted platform with no error logs, it could save a lot of time trying find a solution to a problem, when infact Zahara is having issues & nothing a Zahara admin can do to resolve.

There has been a delay of over 2.5hrs today between invoices being processed & the workflow running, which I have been trying to resolve myself, before opening a ticket to be told Zahara has been having 'issues' and it should now be working.