An approver has left - what do I do ?

An approver has left - what do I do ?

Ok, so an approver has left gainful employment with you, and they have 20 documents waiting for their approval. What to do? 
Here's our advice. 
  1. Change their password in Tenancy > Admin and get the new employee to login as them or you login and approve anything 
  2. Update any workflows to change the approver - edit the approval process - replace the approver with the new approver
  3. Recycle any documents that are stuck with "the leaver" - go into the document and either click the recycle button or edit and allow the rules to recycle the approval 

The thing is a workflow, it will never know that someone has left. You need to take control of the situation and use one of the methods above. 
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