Password Reset

Password Reset

One you have setup users and their permissions, the final step is to send them a password reset email. You can do this as a batch process - tick the users and then click the Password Reset button. You can also do this individually, inside the users settings. Just click the users name in Admin > Settings and look for the password reset link. 

A user can reset their password on the home page of Zahara. If they click the relevant link, a password reset email will be sent to them.

A tenancy admin can also reset a password for the user or SET THE PASSWORD themselves. To do this head to Admin > Settings and find the user. Then click on their name. This will take you to edit mode. Here you can actually set a password. This is useful if someone is claiming they haven't received the password reset email. (Tell them to check their spam / junk if this is the case)



    • Related Articles

    • Troubleshooting Users

      These are the typical user issues Problem Response The user cannot login but they are a registered user The user account has been created but the user hasnt been assigned to a Divison or provided with a role. Check their assignment, role and ...
    • SMTP & Email Sending

      Zahara sends various emails – emails to your approvers, suppliers & users. By default we will send all emails from the @myzahara.net domain so please make sure any mail filters / spam filters you have “white-list” this domain. You can also set emails ...
    • MYOB Integration

      To link MYOB AccountRight to Zahara, head to Business > Settings > Integrations and select MYOB.  You will need to enter your MYOB Username and Password when prompted. Once you have connected to MYOB, you can then select the company you wish to ...
    • Mobile App Overview

      Overview The mobile app is available on the two app stores with three main features: Approvals of Orders & Invoices with Coding  Full Order Creation  Quick Order Creation GRN / Receipting of Orders Create an Invoice  The full order is an exact ...
    • Xero connection problems

      Xero connection errors drop outs.  For most people with one Business unit and one Company in Xero, you can use your Xero username and password for the connection and never have to change this.  If you have more than one Business Unit in Zahara ...